There’s no doubt that KitchenAid makes great refrigerators, but repair problems are unavoidable. These problems could range from something that you can easily DIY such as a dirty condenser coil to something more complex like a defective evaporator fan motor, which will require professional help.
In this case, there are several reasons why your KitchenAid fridge is not cooling and we have listed down the most common ones. Check this out if you have experienced any of these issues.

- The Door Is Being Opened Too Often
Just as faulty gaskets can allow cold air to escape and warm air to enter the refrigerator, frequently opening the door or leaving it open for extended periods can have the same effect. Try keeping the doors shut for several hours to see if the temperature improves.
- The Temperature Settings Are Incorrect
Your refrigerator should be set between 33°F and 40°F (0°C to 4°C), and the freezer at 0°F (-18°C). It’s possible that the temperature is set incorrectly, which might be why your refrigerator is not getting cold.
You can check and adjust the temperature settings on your KitchenAid refrigerator using the digital control panel. However, some older models may have a temperature dial.
- The Refrigerator Is Overstocked
An overstocked refrigerator can impede airflow if food items block vents or are packed tightly together, preventing air from circulating between them. To maintain optimal efficiency and performance, aim to keep your refrigerator about two-thirds full. Source: A to Z Appliance Repair
- Compressor Problems
The compressor is like the engine of your fridge. It pushes refrigerant through the system so your food stays cold. When it stops working, your KitchenAid refrigerator not cooling problem becomes very serious.
- Defrost System Failure
KitchenAid refrigerators have an automatic defrost system with a heater, timer, and thermostat. If one of these fails, ice builds up on the coils, blocking airflow. This often leads to KitchenAid freezer not working and poor cooling inside the fridge. Source: All Austin Repairs
- Defective thermistor
A thermistor is a device that monitors the temperature inside your refrigerator. It sends temperature readings to the main control board. The control board sends power to the compressor and evaporator fans to maintain the thermostat’s set temperature. The thermistor is tested with a multimeter to determine why your fridge isn’t cooling as it should. A problem with the thermistor will require you to call a service professional. Source: Cinch Home Services
Could any of these issues be the reason why your KitchenAid fridge is not cooling? Do you need our help with this? If so, then feel free to get in touch with us and we’ll have our experts inspect it for you!
