At Better Care, we offer repair services for Hoshizaki ice machines and refrigeration equipment. Whether you need assistance with your Hoshizaki cube ice maker, flake ice machine, undercounter model, or reach-in refrigerator, our experienced technicians are equipped to diagnose and repair any issues you may be facing.
Hoshizaki Equipment We Service
Ice Machines
Modular Cube Ice Makers
Undercounter Ice Machines
Flake & Nugget Ice Producers
Top-Mount Slim-Line Models
Remote Condensing Units
Refrigeration
Reach-In Refrigerators
Reach-In Freezers
Prep Tables
Undercounter Refrigerators
Diagnosing Ice Machine Failures
No Ice Production
Complex issues hide behind this simple symptom. Water valve failures, bin control malfunctions, compressor problems, or control board issues. We systematically test each component to identify the real culprit.
Slow Ice Production
When your KM-901 that normally produces 900 pounds daily slows to a trickle, every hour matters. We check refrigerant levels, clean condensers, and test harvest cycles to restore full capacity.
Poor Ice Quality
Cloudy cubes, hollow ice, or strange shapes indicate specific problems. Water quality issues, improper freezing temperatures, or harvest timing problems each require different solutions.
Unusual Noises or Leaks
Grinding sounds during harvest or water pooling beneath units signal developing problems. Early intervention prevents complete breakdowns during your busiest shifts.
Commercial Expertise
While we're not Hoshizaki's authorized service, our technicians bring extensive experience with commercial refrigeration systems. We understand the KE Series' unique evaporator design, the DCM's specialized auger system, and the precision required for proper flake ice production.
This practical knowledge enables effective troubleshooting and repairs using quality replacement parts compatible with Hoshizaki specifications.
The True Cost of Ice Machine Downtime
Restaurants buy bagged ice at premium prices. Medical facilities postpone treatments. Hotels face guest complaints. The hourly impact of a failed ice machine multiplies quickly.
That's why we stock common Hoshizaki components - water valves, bin controls, thermostats, and contactors. Arriving prepared means fixing problems today, not after ordering parts.
Call the Experts Today
For all your appliance repair needs, contact Better Care Appliance Repair. Call us at 778-986-8277 or use our contact form to book a service appointment
Book Your Appointment Online
Your Hoshizaki equipment needs expert attention now. Our experienced technicians throughout Metro Vancouver understand commercial refrigeration demands. Book online or call immediately for same day service.
Service Areas
Better Care Appliance Repair offers same day Hoshizaki services to the following locations: Vancouver, West Vancouver, North Vancouver, New Westminster, Burnaby, Richmond, Port Moody, Langley, Surrey, Delta, White Rock, Maple Ridge, Pitt Meadows, Port Coquitlam, Tsawwassen and more.
